butter LONDON honors a 30-day money-back satisfaction guarantee. If you are not completely satisfied with your purchase, simply return the unused portion and receipt within 30 days of purchase and we will be happy to refund you for the full product amount. If you prefer, you may exchange your purchase for other butter LONDON products. Shipping & Handling fees are not refundable. Refunds are credited to the original payment card only.
To return butter LONDON items, please follow these simple steps:
- Include a copy of the packing slip or order confirmation inside the box. Returns without the order confirmation will be refused. For your protection, we recommend that you send your return via UPS or USPS Surepost.
- All returns should be mailed to:
Attention: butter LONDON Online Returns
2700 Barrett Lakes Blvd
Kennesaw Georgia, 30144
Your return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 2-3 weeks from the shipping date for your account to be credited. Shipping and handling charges are not refundable.
For any questions about our return policy please reach out to our customer service at firstname.lastname@example.org.